The Winner's Attitude: Using the Switch Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work

Change How You Deal With Difficult People And Get the Best Out of Any Situation

GEE, Jeff ; Gee, Val Taal: Engels

Paperback

€ 22,95

Afwijkende levertijd: 46 - 48 werkdagen.
The Winner's Attitude: Using the Switch Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work

Paperback

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Outlines 'Switch' method, which helps you control how you choose to respond to challenging situations so you can deal with angry customers, bad management, and upset colleagues. This book helps you to become aware of your own 'emotional triggers'. It helps you learn time management techniques to reduce stress and avoid conflict.
ISBN
9780071467643
Genre
Verschenen
01-01-2006
Bindwijze
Paperback
Pagina's
224 pagina's
Druk
1e
Taal
Engels
Formaat
19,7 cm x 12,7 cm x 1,3 cm
Gewicht
227 gram
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