Civility in Business and Professional Communication
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Samenvatting
Samenvatting
Civility has become one of the new century's «hot-button» words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six particular business communication contexts. Explanations and recommendations for civil communication include concrete examples from America's leading corporations as well as testimony from communication professionals currently working in business and industry.Specificaties
Specificaties
ISBN
9780820486536
Genre
Verschenen
01-01-2007
Bindwijze
Gebonden
Pagina's
265 pagina's
Druk
1e
Taal
Engels
Uitgever
Auteur(s)
Formaat
23,6 cm x 16 cm x 2,2 cm
Gewicht
614 gram
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